Home The Fundamentals Remote Access Learning Tools Tips, Tricks & Help Contact CILT

Find Us

We are your on site techinal support. Please visit us if you need any techinal support. We also offer a wide range of self help, tips and free software links on this site, as well as open sessions in room 93 durning the timetabled independent study periods on Wednesday at 13:30 and Thursday at 15:00 to help you use the systems available to you at Franklin.

The CILT helpdesk

We offer support to both staff and students with a wide range of issues from; connecting to Wi-Fi, resetting passwords, software installation and much more.

Come and see us

Visit the CILT Support team in Room 96 just down from the shop in the main foyer between 08:30—17:00, Monday to Thursday. 08:30—16:00, on Friday

We are here to make IT work for you

When you need it and in a way that suits you, with useful information on our self service website, including step-by-step guidance and answers to common queries

Meet the Team

We can be found at the Cilt Office in Room 96

Person 1

Steve Bottomley

Network Manager

Person 2

Paul Willey

Senior CILT Technician

Person 3

Diane Boulter

Senior CILT Technician

Person 4

Stephen Green

Senior CILT Technician